CADS Dlubal Licencing
1. The Software Architecture
Dlubal Software structure is a main program core with optional add-on modules;
Advantages
- Packages can be tailored to your requirements and to the demand of your client
- Extensive product range to choose from including high-end technical solutions
- Sharing of add-on modules with a network
Network Licences
- Advantages (example in graphic shown below)
- RFEM (Main program), one for every user
- Single licences of add-on modules which can be accessed by all users, one at a time
- Result – A saving, a reduced number of licences required of modules that are not used on a regular basis (e.g. Dynamics, Glass, Stability)
2. Service Contracts
Customer service is a fundamental pillar of the CADS Company. Our interest in customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.
However not all our clients require the same level of support.
For all Dlubal Software programs, there are the following two service contract levels:
- Service Contract Basic
- Service Contract Pro
Benefits of the Service Contract Basic
- Support for both the current and previous program versions
- Access to program updates (minor program modifications or developments) for all programs/add-on modules included under the service contract program family (3-5 updates per year accessible from your Dlubal account)
- Priority email tech support
- Reduced pricing for main program upgrades (major program developments)
Benefits of the Service Contract Pro
Covers all provisions of the Service Contract Basic but also includes the following additional benefits:
- Priority phone tech support including guaranteed call back
- Priority online support through screen-sharing when needed
Service Contract Prices in UK £ per Year
- Flat fee per licence of main program RFEM
- No increase with added modules
- Additional Licences – maintenance is dramatically cheaper
What are the purchase options for acquiring Dlubal Software?
The following purchase types are available:
Subscription for 12 months
- Providing software for a period of 12 months
- Automatic extension for one more year
- Notification for termination required
Rent for 1, 3, or 6 months
- Availability for the selected period of 1, 3, or 6 months
- The availability ends automatically
- No possibility of cumulative extension of rental periods
- A new rental period can be activated at any time
Buy
- You get an Unlimited User Licence (lifetime), not a subscription
- With an optional service contract, you always have access to the latest program versions. The current licences can be easily extended.
- Depending on the version used, licences can be extended by purchasing or renting add-on modules
